IT Operations Team
Business around the clock
We understand the importance of having your business work 24/7, and we are aware of the key role of IT platforms in this regard. This is why we provide DevOps services and a Service Desk with specialized and experienced professionals. They will guarantee that everything works smoothly – 24/7.
DevOps
Our DevOps team works proactively with you in order to potentiate the resilience of the computer apps of your business.
Our experts promise to provide:
- Agile, efficient and secure development thanks to automation of processes.
- Better software quality, with integrated pre-deployment tests to detect errors and vulnerabilities.
- Implementation of redundancy and failover strategies to ensure quick and transparent solutions to all possible faults. This prevents interruptions in the service, saving costs.
- Identification of improvement options to facilitate sustainable longterm growth for your application.
- Effective collaboration and communication with the development and security teams to implement improvements.
Main Stack
Applications
- Docker
- Kubernetes
- Jenkins
- Terraform
- Prometheus y Grafana
Service Desk
When your users are faced with doubts or technical problems, they need a trustworthy contact point. With our Service Desk team they will find the support they deserve.
A personalised service for you to obtain:
- Specialised and skilled technical support, prepared to resolve a wide range of problems.
- Quick and effective answers to minimise times of inactivity.
- Availability of attention during working hours or round the clock.
- Incident register reported by the users, either by telephone, email or tickets system.
- Permanent updating of the status of incidents and their resolution.
